Charrrrrr....

I chop and kick and punch the air.

Because I love Charter Communications.

I make an appointment. Charter GRACIOUSLY confirms the appointment for cable service one day before the appt. They don't call you, they have a robot do it. And leave you a unintelligible voice message, but they contact you nonetheless.

Then they chain you to your house from 1 to 5 pm on a Saturday. The Robot calls again. Confirming the appointment again AND letting you know that the technician would be there in an hour. SO I sit on my front porch and I wait. I wander to the front yard, I water the plants, I look up one side of the street and down the other... I chat with my roomate, A WITNESS who can verify my presence at my residence.

Imagine my suprise when I toddle back into the house to see if the Cable company, had, by chance, had it's robot contact my robot. And it had. To CANCEL my appointment. Thanks guys. Cause I wasn't WAITING ON THE FRONT PORCH AT ALL!!!

Bad words. BAD words.

Goo. I was so mad. I'm still mad. Granted the cable in the entire universe was out due to the storm so they realistically couldn't have done anything anyway, but in principle I'm right and I'm ticked. :)

So I call to make sure I'm not charged a cancellation fee, and I got to listen to every zip code that didn't have cable service. I should have felt compassion toward the other cable-less victims, but I was extra ticked that I had to LISTEN to EVERY SINGLE zip code that had no cable service.

In case you weren't aware, that was a big storm folks... a big big storm. A LOT of zip codes later, I FINALLY got to a person who was no help and transfered me to billing where I got to listen to the zip codes again. Before I hung up (one of those times that you wish you still had a land phone to slam down, the snap shut just isn't gratifying) the nice lady says "Thankyou for Choosing Charter" I said. "Ma'am, I didn't HAVE a choice!"

I'd rather slide down a slide of razors and land in a pool of lemon juice. HEEYEAH.